Best Buy, corporate headquarters, Digital department.
Product Manager, Automated Personalization
MVP development of a cutting-edge enterprise-level machine learning service.
Coordination of many teams and technologies across Best Buy's large Digital department.
Business analysis, project management, and ownership of Agile processes.
MentorMate, a global web and app development company.
Technical Solutions Architect
Product owner, business analyst, and pre-sales for enterprises and start-ups across multiple verticals.
$500K+ in accounts closed during Q1 and Q2 of 2018.
$20K+ per year saved through internal Salesforce and Hubspot development.
Developed company-wide tool to estimate software development costs.
Contributed several blog posts to company website on technical business strategy.
Lead multiple internal workshops to educate coworkers on APIs, blockchain, back-end vs front-end, and more.
In medicine & genetics:
Analyzed raw data to create an algorithm by which DNA samples can be converted into recommendations for medical treatment.
Gathered and wrote technical requirements for a web platform to house the algorithm, and saw project to completion.
Served as primary point-of-contact and manager for client stakeholders. Attended and led daily Agile stand-ups and bi-weekly sprint reviews.
In sports management:
Gathered and wrote technical requirements for a sports viewing web platform as it transitioned from an external development team, where it had been poorly-designed and poorly-implemented, to MentorMate's development team.
Negotiated the technical details of scope and budget with the client and ultimately closed the $100K+ deal.
In advertising and entertainment:
Took over as primary point-of-contact and stakeholder manager for an existing local enterprise account. Attended daily stand-ups and bi-weekly planning sessions with the client.
Gathered requirements from the client on an ongoing basis, and organized them in Jira in sprints in collaboration with the development team according to Agile methodology.
Increased the efficiency and transparency of the business analysis process. Identified that having both my role and a project manager on the team was redundant, and saved the client significant expenditure by phasing out my role.
Identified the Salesforce instance used internally by the company could be supplanted by the free Hubspot CRM, saving $20K+ per year. Conducted the migration of data between systems and sunsetting of the Salesforce platform.
Created a robust tool for calculating software development costs, factoring in staffing needs and scope risks, and outputting a client-ready development proposal. The tool is now used company-wide.
90% success rate in coaching 100s of adults to become fully-qualified web developers.
Among highest-rated instructors across 5 cohorts.
Built a robust web app to capture and visualize data related to student attendance and assignments.
Collaborated with other instructors to define requirements for and develop a Ruby on Rails-based platform for gathering and visualizing data regarding student attendance and assignments. Provided the inspiration for software rolled out company-wide.
Conducted ideation and requirements-gathering sessions for many student projects, several of which became publicly-used web apps.